Privacy Policy

Rocket ROI ("we," "us," or "our") respects your privacy and is committed to protecting it through our compliance with this policy. This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit our website or engage our services, and our practices for collecting, using, maintaining, protecting, and disclosing that information.

1. Information We Collect

We collect several types of information from and about users of our website and clients of our AI-powered marketing services, including:

• Personal Information: Name, business name, email address, phone number, website URL, and other contact details you provide through forms.
• Business & Marketing Data: Information about your advertising accounts, campaign performance, CRM data, audience lists, and website analytics that you voluntarily share with us for service delivery.
• Usage Data: Information about how you use our website, including IP address, browser type, pages visited, and time spent (collected via cookies and similar technologies with your consent).
• Third-Party Data: We may receive information from advertising platforms (Google, Meta, LinkedIn), data enrichment providers, and intent data partners as part of delivering our services.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our AI-powered marketing services
• Respond to your inquiries and schedule discovery calls
• Build and optimize custom AI models and campaigns for your business
• Improve our website, services, and user experience
• Comply with legal obligations and enforce our agreements
• Send service-related communications (we do not send marketing emails without separate consent)

3. Data Sharing and Disclosure

We do not sell your personal information. We may share information in the following limited circumstances:

• With service providers and subprocessors who assist us in delivering services (e.g., cloud hosting, email delivery, data enrichment) under strict confidentiality agreements.
• With advertising platforms (Google, Meta, LinkedIn) as necessary to run and optimize your campaigns.
• To comply with legal requirements, respond to lawful requests, or protect our rights and safety.
• In connection with a business transfer (merger, acquisition, or sale of assets), with appropriate protections.

All third parties are contractually obligated to protect your data and use it only for the purposes we specify.

4. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information. This includes encryption in transit, access controls, and regular security assessments. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

5. Data Retention

We retain personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements. Client campaign and performance data is typically retained for the duration of the engagement plus 24 months unless otherwise requested.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access, correction, or deletion of your data
• Restriction or objection to processing
• Data portability
• Withdrawal of consent (where processing is based on consent)

To exercise these rights, please contact us at contact@rocketroi.net. We will respond within 30 days.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze traffic, and (with consent) enable certain marketing functions. See our Cookie Policy for details on the types of cookies we use and how to manage your preferences.

8. Children's Privacy

Our website and services are not directed to individuals under 18. We do not knowingly collect personal information from children under 18. If you believe we have collected such information, please contact us immediately.

9. International Data Transfers

Some of our service providers may be located outside the United States. We take appropriate steps to ensure that your information receives an adequate level of protection in the jurisdictions where it is processed.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last Updated" date at the top indicates when the latest changes were made. We encourage you to review this page periodically.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Gables Media LLC d/b/a Rocket ROI
2655 Le Jeune Rd, Suite 401
Coral Gables, FL 33134
Email: contact@rocketroi.net